Privacy Policy

Effective 1 November 2026

1. Who we are

Devkosh is a brand operated by Wavenodes Technologies ("we", "us"), Hyderabad, India. We sell natural gemstones, Raksha Kavach, healing crystals and related spiritual items online at devkosh.com.

2. Scope

This policy explains how we collect, use, disclose and protect personal data when you visit our site, place an order, create an account, subscribe to our letters or contact us.

3. Legal basis

We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and its rules and, as notified and in force, the Digital Personal Data Protection Act, 2023. We follow reasonable security practices consistent with industry standards.

4. Data we collect

Identity and contact: name, email, phone, billing and shipping address.
Orders and account: what you ordered, the options you chose (for example metal, size or birth details you share for a remedy), order history and support conversations.
Payment: payment status and references from our payment processors. We never see or store full card details.
Device and usage: IP address, browser type and the pages you visit, kept in server logs for security.
Cookies: see our Cookie Policy.
Preferences: newsletter subscription and marketing choices.

5. How we use data

To process, prepare, energize, ship and support your orders.
To run your account and answer your questions.
To keep the site secure and prevent fraud and abuse.
To meet legal, tax and accounting obligations.
With your consent, to send our letters. You can unsubscribe at any time.

6. Sharing

We share data only with: (a) service providers who help us run the shop (hosting, payments, couriers, email) under contractual safeguards; (b) authorities where the law requires it or to protect rights, safety or property; (c) a successor in a business transfer, with the same protections. We do not sell your personal data.

7. Transfers

Where a service provider processes data outside India, we use appropriate safeguards consistent with applicable law.

8. Security

We use administrative, technical and physical safeguards appropriate to the risk, including encryption in transit and access controls. No system is completely secure, so please keep your own devices and email secure too.

9. Retention

We keep data for as long as needed for the purposes above, to meet legal and tax obligations, resolve disputes and enforce our agreements.

10. Your rights

Subject to applicable law, you may ask to access, correct, update or erase your personal data, withdraw consent to marketing, or raise a grievance. We may need to verify your identity, and some records must be kept by law.

11. Children

Our site is not intended for anyone below the age of majority. We do not knowingly collect data from minors without verifiable consent from a parent or guardian.

12. Other websites

Links to other websites are governed by those websites' own policies.

13. Changes

We may update this policy. Material changes will be posted here with a new effective date.

14. Contact and grievances

Grievance Officer: Sachin Bhatia, Wavenodes Technologies, AB502, Aparna Cyberzon, Nallagandla, Hyderabad, Telangana 500019, India. WhatsApp or phone: +91 93477 52657 (Monday to Saturday, 10:00 to 18:00 IST). See also Contact Us.